1. What is Redshift?
Redshift is a book production software with authoring features that generates Print PDF, EPUB, Online PDF, MOBI and XML, with the various formats and options to customise the templates in accordance with the version chosen, Lite or Self-publish, Standard or Enterprise.
2. Why should I use Redshift?
Redshift provides various editorial features to write your content easily and generates outputs such as Print PDF, EPUB, Online PDF, MOBI and XML by customizing the style in one platform, thus reducing your time and saving cost.
3. Can I customize my output file design?
Yes, you can customize your output file design by choosing various features for the base design. Different templates are available for each output.
4. Can I upload my manuscript into Redshift?
Yes, you can import an existing manuscript, and you can also write your book online or offline with the writing tool in Redshift.
5. What file types do you accept?
We accept only Microsoft Word (.doc, .docx) file format.
6. How do I format my manuscript?
Check our type code documentation and follow the instructions to style your document, and then upload to Redshift.
7. Can I generate all outputs at a single time?
Yes, you can generate all the five outputs at a single time by selecting all the output options.
8. How long does it take to download my output?
Download times may vary by location, internet connection speed and the size of the file you are downloading.
9. How long does it take to validate my file?
Validation time varies by the size of the file you are uploading.
10. Why am I getting an error after uploading the word file?
Check the format of the word file that you uploaded. Redshift recommends you to follow its type code documentation to format the word document. If any format in the word document is against the type code, Redshift generates an error report.
11. How to correct the validation error?
Validation report will be generated if the files face any issue. You can check the validation report to find out the error in the uploaded manuscript.
12. How can I correct my validation error?
Redshift generates an error validation report. Check the validation report, correct the error in your word document and then upload the word document again.
13. What if I forgot to choose the template?
Don’t worry. Redshift sets a default template for your manuscript and generates the corresponding output.
14. Can I upload all my Image files at a single time?
Yes, you can upload all your files by easy drag and drop method, or by clicking the upload option.
15. Which versions of Microsoft Word work best with Redshift?
Redshift processes all versions of Microsoft Word perfectly.
16. Why does my image not appear in the output file?
Ensure the name of the image file and image name mentioned in the word document are the same.
17. Where to find templates?
You can select the templates by clicking the down arrow below the corresponding output.
18. Where can I find my downloads?
You can find your downloaded files either in your local download folder or under the download tab of Redshift application.
19. How to use Redshift?
You can watch our video tutorial and documentation to effectively use the Redshift application.
20. I want to publish my book with professional design. Will Redshift do that for me?
Yes, Redshift will do that for you. Redshift has various professional design templates and automatically assigns a professional default template for your book if you are not familiar with the designing.
21. Can I change the size of the Print PDF?
Yes, you can change the size of the Print PDF. Redshift can generate Print PDF with six different book sizes.
22. What is Activity log in Redshift?
Activity log provides you with the list of activities that you have performed in the Redshift application, from uploading a manuscript to downloading the output.
23. How to correct the Chapter number error?
Chapter number errors can be corrected by the following steps,
1. Check if you have included the chapter number before the chapter title.
2. Check if you have included the corresponding chapter number link in the Table of Contents.
3. If you delete the chapter number, then all the corresponding links have to be deleted.
4. If you delete one chapter, then re-number the remaining chapters.
Chapter Xml validation report
In the above error log, it is stated that “Undeclared ID is ch03_ch_001.” This type of chapter number error occurs if you delete the chapter number.
Don’ts
In the below image, the chapter number is missing
Do’s
Mention the chapter number as shown below.
24. Why am I getting a styling error?
Redshift recommends you to follow a certain style in your book. Kindly follow the below style details in your book.
Styles
Front Matter: FM_Halftitle, FM_title, FM_subtitle, FM_AuthorName, FM_Affiliation, FM_CopyrightPage, FM_Imprints, Prelim/endmatter_Title.
Body Matter: Part_Number, Part_Title, Part_Subtitle, Chapter_Number, Chapter_Title, Chapter_Subtitle, Author.
Back Matter: Prelim/endmatter_Title, Appendix_Number, Appendix_Title, Reference, Glossary_Entry.
The above-mentioned styles should not be replaced or changed.
25. How to correct the footnote error?
Footnote errors can be corrected by the following steps,
1. Check if you have included the correct footnote number.
2. Ensure that you have not provided space between the text and the footnote.
3. Footnote XML validation error report
In the above error log, it is stated that “Footnote link is missing in 7” with the statement of the footnote. This type of footnote error occurs only if you provide space between the text and the footnote number.
Correct approach: The correct format for inserting footnote is shown below. In the below image, no space is given between the text “area” and the footnote number “7”.
26. How to align the figure and its caption properly?
The figure caption should be followed immediately by the figure name as shown below.
27. How to correct the figure link error?
Figure link error can be corrected by the following steps,
1. Check if you have included the correct figure number near the figure caption and in the TOC.
2. If you delete a figure or number, all the corresponding links to the figure have to be deleted.
Figure XML validation error report
In the above error log, it is stated that “Undeclared ID is ch04_fig_001”. This type of figure link error occurs if you have not provided the figure number, but provided a link to the corresponding figure in the TOC.
Don’ts
In the below image, the figure number and the figure placement are missing.
Do’s
Mention the figure number and also the figure placement (fig.) before the FigName as shown below.
28. How to correct the Table link error?
Table link error can be corrected by the following steps,
1. Check if you have included the correct table number near the table caption as well as in TOC.
2. If you delete a table or its number, all the corresponding links to the table have to be deleted.
Table XML validation error report
In the above error log, it is stated that “Undeclared ID is ch03_tab_001”. This type of table link error occurs if you have not provided the table number or caption, but provided a link to the corresponding table in the TOC.
Don’ts
In the below image, the table number with caption and table placement are missing.
Do’s
Mention the table caption and also the table placement (Table) before the Table_caption as shown below.
29. How to correct the Extract error?
Ensure that the extract style inserted has proper ExtractBegin and ExtractEnd style.
In the below image, refer to the second statement which describes the error in “dis-quote” start tag which does not have an end tag along with the line number.
Don’ts
In the below image, the extract has no proper ExtractEnd style
Do’s
The correct format is shown below,
30. What happens if I change the front matter styles?
Redshift generates error log if the styles are changed in your document. The below report states “Undeclared ID id ‘fm_ch_oo2”, which indicates that the style in one of the FM sections is changed to other styles.
Don’ts
In the below image, the style for Preface has been changed from “Prelim/endmatter_Title” to “Fm_AuthorName.”
Do’s
The corrected Preface style is shown below
30. What happens if I give the front matter title style to body matter title?
Redshift generates error log if the styles are changed in your document. Redshift recommends you to follow the specific style in each section.
In the below image, refer the third statement which describes the error in the 231st line.
To correct the error,
download the XML file using the Click Here option as shown below
Check the 231st line in the XML file.
Don’ts
In the below image, the FM_Title style has been given to body matter title “Producing powerful numbers.”
Do’s
In the below image, the correct body matter chapter title style has been given.
31. Can I give Alignment styles to the Reference section?
Yes, you can give any alignment such as Text_center, Text_Left, Text_Right, TxtFlushLeft and TxtInd to the Reference section.
32. Can I change the font style of the Reference section?
Yes, you can change the font style of the reference section.
33. Can I give formatting styles (Bold, Italic and Underline) to the Reference section?
Yes, you can give any formatting styles to the reference section.
34. Why am I getting an error after removing a chapter?
- Check if you have also deleted all the links related to the deleted chapter.
- Ensure that you have re-numbered the remaining chapters in your book.
35. How can I insert styles in my document?
To insert styles in your document, do the following.
1. Place the cursor where you want to insert the style.
2. Press Ctrl+Shift+S on your keyboard.
3. Click the Style Name down arrow.
4. Choose the style from the drop-down menu.
36. I haven’t received my finalized version of the manuscript. What Should I do?
Kindly drop a mail at contact@redshift.co. Our 24/7 Redshift team will contact you immediately.